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Retail & e-commerce / SPECIALISM

Re-commerce & returns

A new journey for your goods.

Returns require clear condition and quantity information. We plan transport between retail, inspection, refurbishment and resale.

Ship retail goods
A person inspecting a returned electrical appliance at a sorting table.
Re-commerce & returns
TYPICAL GOODS

Packaged returns, inspected used goods and returned products

01 / THE KEY STEPS

From preparation
to handover.

What matters for Re-commerce & returns – and how we turn it into a coordinated transport process.

01 / BEFORE COLLECTION

Goods & packaging

Condition and packaging must be known before collection. We distinguish transportable used goods from damaged or specially classified returns.

02 / ON THE ROAD

Transport & timing

Collection points, inspection sites and resale warehouses receive clearly assigned flows. Routes depend on quantity, condition and receiving capabilities.

03 / AT THE DESTINATION

Handover & records

A clear returns reference supports allocation. Inspection, refurbishment and resale decisions are separate processes, not automatic transport services.

AGREE IN ADVANCE

Warehouse-specific booking and labelling requirements are recorded as part of the request.

02 / A PLANNING EXAMPLE

Returns collection point → Refurbishment business

Packaged returns are consolidated for inspection. Condition, package count and receiving reference are recorded before collection.

What brings the plan together.

Packaged returns, inspected used goods and returned products

  • Condition of goods
  • Packaging
  • Receiving and sorting reference

The goal: coordinate goods, time slots and handover in a single transport order.

03 / FROM REQUIREMENTS TO ORDER

Well prepared.
Precisely planned.

The calculator carries over “Re-commerce & returns” as the goods category. Add dimensions, weight, loading sites and product requirements for your actual shipment.

Ship retail goods
  1. Specific cargo requirements

    Condition of goods · Packaging · Receiving and sorting reference.

  2. Packages and load carriers

    Quantity, external dimensions and gross weight per package; packaging condition, stackability and any loading equipment required.

  3. Route and receipt

    Full collection and delivery addresses, goods readiness, opening hours, mandatory receiving slots and reachable contacts.

  4. Documents and coordination

    Product and recipient structure · Order and delivery references · Return and record requirements.

  5. Additional services

    Special handling, records, returns and agreed extra services belong in the transport plan from the outset. The exact scope is agreed before execution.

04 / CHOOSE THE RIGHT TRANSPORT OPTION

Your volume. Your deadline.
One coordinated plan.

Regular goods flows

For recurring volumes, we jointly plan collection frequency, delivery locations and capacity. Loading and receiving slots form the basis of coordination.

Individual shipment

Enter packages, dimensions, weight and the services you need. We then determine the appropriate part-load or full-load solution for your shipment.

Special requirements

For requirements outside automatic pricing, we agree the vehicle, approvals, handling and price individually. Warehouse-specific booking and labelling requirements are recorded as part of the request.

CLARITY BEFORE YOU START

Your questions.
In detail.

Which goods are included in Re-commerce & returns?

Packaged returns, inspected used goods and returned products. Entscheidend sind die genaue Produktbeschreibung, die tatsächliche Packaging and die Bedingungen Ihrer Shipment.

Which details are particularly important here?

Condition of goods, Packaging, Receiving and sorting reference. Ergänzen Sie Packstückzahl, Maße, Bruttogewichte, Abhol- and Receiving window sowie die Bedingungen an beiden Ladestellen.

Which records and documents are agreed?

Product and recipient structure; Order and delivery references; Return and record requirements. Warehouse-specific booking and labelling requirements are recorded as part of the request.

Can I calculate a price directly from this section?

Yes. The industry context is carried into the DLC calculator. Transports that can be priced automatically and those requiring individual review are marked accordingly.

What happens if plans change?

Tell us about changes to quantities, dates, goods or addresses, quoting your order reference. We agree any effects on the vehicle, process, availability and price before carrying out the revised transport.

DLC / HERE FOR YOU PERSONALLY

Your shipment in Re-commerce & returns.

Ship retail goods Or talk to us directly: +49 621 84159971

MORE SPECIALISMS / Retail & e-commerce

We plan for these too.